Don't forget the Fluent App!
The MyFluent App provides many benefits, allowing your client to:
- Follow the progress of their application online
- Stay in touch with their case manager
- Speed up the process with Electronic I.D checks
If you still have the App on your smartphone please just check that your notifications are turned on so that we can keep in touch.
Your clients can download the App in 4 simple steps:
- Go straight to the App Store or Google Play and download the MyFluent App
- Log in with the username and password credentials we’ve provided
- Choose their own new password when prompted
- By turning on their notifications we can keep in touch with them!
A broker introduced a mortgage enquiry he was struggling to place. The clients had credit difficulties and had been in a debt management plan for more than 2 years. Their combined defaults were in excess of £60,000.
Mr is employed, and works in Norway and is paid into a UK bank account. The clients were looking to downsize their current property and clear their debts, but still needed a mortgage of £100,000 over 12 years due to their ages at 53 and 58 years old.
The credit search discovered a new CCJ within the past 12 months that seriously hampered all options.
Initial Lender Search and Response
The initial response wasn’t great. However, after continuous referrals and persistence with arguments showing that the downsize in property value would clear all the clients’ credit commitments and outstanding defaults, our highly experienced mortgage adviser did manage to get an agreement in principle placed with one of our specialised lenders from our panel.
We managed to arrange a £100,000 mortgage for the clients on an initial 2 year fixed rate at 3.6% that was within the clients’ budget. Their impaired credit issues have been cleared and provided that they keep their profile up-to-date, we feel confident that we can obtain an improved product for the clients in 2 years when their fixed rate period completes.